RAF Vacancies in South Africa (2025): Open Positions, Salaries & How to Get Hired

Why Choose the Road Accident Fund?

The Road Accident Fund (RAF) is a cornerstone of South Africa’s public sector, offering stable and impactful careers for professionals dedicated to public service, legal support, and road safety. Here’s why RAF is a top employer in 2025:

Overview of RAF as an Organisation

• Brief History: Established under the Road Accident Fund Act of 1996, RAF provides compulsory social insurance to compensate road accident victims, supporting rehabilitation and financial recovery.
• Mission and Impact: RAF processes claims for over 3 million road users annually, covering personal injury and death benefits, and promotes road safety initiatives across South Africa.
• Workforce: Employs thousands in roles ranging from claims processing to legal and forensic investigation, fostering a diverse and inclusive workplace.
• Stability: As a government entity, RAF offers job security, competitive salaries, and benefits like medical aid and pensions, appealing to those seeking long-term careers.
• Quick Stat: RAF handles over 200,000 claims yearly, underscoring its critical role in supporting South Africans affected by road accidents.
• Reputation: Known for its commitment to fairness and victim support, RAF is a respected employer in the public sector.

Interested in other government careers? Explore our guides on Government Jobs in South Africa 2025 or DPSA Vacancies in South Africa 2025 for more opportunities.

Source: RAF Overview

Most In-Demand Job Roles at RAF in 2025

RAF offers a variety of roles to support its mission, with the following positions in high demand based on recent listings:

Claims Assessors

• Requirements: Grade 12 certificate, diploma/degree in law or finance, and experience in claims processing.
• Focus: Evaluating and processing compensation claims with accuracy and empathy.

Legal Officers / Attorneys

• Requirements: LLB degree, admitted attorney status, and knowledge of public finance laws.
• Focus: Providing legal advice and representing RAF in disputes.

Forensic Investigators

• Requirements: Degree in forensic investigation or auditing, and experience in fraud detection.
• Focus: Investigating fraudulent claims to ensure integrity.

Finance & Auditing Clerks

• Requirements: Grade 12 certificate, diploma/degree in accounting, and familiarity with PFMA.
• Focus: Managing financial records and conducting audits.

IT Support Technicians

• Requirements: Diploma/degree in IT, and experience with system maintenance.
• Focus: Supporting RAF’s technological infrastructure.

Human Resources Officers

• Requirements: Degree in HR, and experience in recruitment or employee relations.
• Focus: Managing workforce development and compliance.

Administrative Assistants

• Requirements: Grade 12 certificate, diploma in administration, and computer literacy.
• Focus: Supporting daily operations with documentation.

Customer Service Representatives

• Requirements: Grade 12 certificate, and strong communication skills.
• Focus: Assisting claimants with inquiries and support.

Internships / Learnerships

• Requirements: Relevant tertiary qualification, and South African citizenship.
• Focus: Offering graduates hands-on experience in various departments.

Looking for other public sector roles? Check out our guide on SARS Careers 2025 for opportunities in revenue services.

Source: RAF Careers Page, Indeed

Job Requirements & Qualifications

RAF roles have specific criteria to ensure operational excellence:

Educational Background

• Minimum Grade 12 certificate for entry-level roles.
• Diplomas/degrees in law, finance, HR, or IT for specialized positions.

Specific Certifications

• Legal Officers: Admitted attorney status.
• Forensic Investigators: Forensic or auditing certifications.
• IT Technicians: Relevant IT certifications (e.g., CompTIA, Cisco).

Work Experience Levels

• Entry-level roles require minimal experience.
• Mid-level and senior roles need 2–5 years of relevant experience, especially in government frameworks.

Soft Skills

• Attention to detail, empathy, communication, and computer literacy are essential, particularly for claims and customer-facing roles.

Source: RAF Careers Page

Salaries at RAF South Africa

RAF offers competitive salaries with comprehensive benefits:

Benefits

• Medical aid coverage.
• Pension contributions.
• 13th cheque (annual bonus).
• Generous paid leave.

For insights on other high-paying public sector roles, explore our Eskom Vacancies in South Africa 2025 guide.

Source: Indeed, PayScale

How to Apply for RAF Jobs

Applying for RAF vacancies is straightforward via official channels:

1. Visit the Careers Page: Go to careers.raf.co.za for current vacancies.
2. Browse Jobs: Select a role by department or location and review requirements.
3. Prepare Documents: Include a CV, certified ID copy, qualifications, and Z83 form (for public posts).
4. Apply Online: Create an account, complete the form, and upload documents.
5. Optimize Your CV: Use keywords like “claims processing” or “PFMA” to stand out. Need help? See our Perfect CV Guide for South Africa 2025.

Note: RAF only advertises on its careers portal and trusted platforms like DPSA; beware of unverified job postings.

Looking for jobs in a specific city? Check out our How to Get a Job in Johannesburg 2025 guide.

Source: RAF Careers Page

RAF’s Hiring Process

The hiring process ensures high-quality candidates:

• Application Screening: CVs and documents are reviewed for qualifications.
• Assessments: Written or practical tests for technical roles like forensic investigation.
• Interviews: Panel interviews assess skills and cultural fit.
• Pre-Employment Checks: Background checks and reference verification.

Prepare effectively with our Job Interview Preparation Guide for South Africa 2025.

Source: RAF Careers Page

Career Growth & Training Opportunities

The Road Accident Fund (RAF) is deeply committed to employee development, offering robust pathways for career advancement and skill enhancement to support its mission of public service excellence.

• Promotions: Employees can progress from entry-level roles like administrative assistants to senior positions such as legal counsel or department managers, with clear career ladders supported by performance evaluations and internal job opportunities.
• Training: Comprehensive programs include claims processing workshops, legal compliance seminars, IT certifications (e.g., Microsoft or Cisco), and public finance management courses, ensuring employees stay updated with industry standards.
• Learnerships/Internships: RAF offers structured learnerships and internships for graduates in fields like law, finance, and administration, often leading to permanent roles and providing hands-on experience.
• Mentorship: Pairing with experienced professionals fosters personalized career guidance, helping employees navigate challenges and achieve long-term goals within RAF’s supportive environment.
• Continuous Learning: RAF encourages ongoing education through access to external courses and conferences, empowering employees to pursue advanced qualifications relevant to their roles.

For broader career strategies, read our Ultimate Guide to Landing Your Dream Job in South Africa 2025.

Source: RAF Careers Page

What It’s Like to Work at RAF

The Road Accident Fund (RAF) offers a structured, supportive, and purpose-driven work environment, ideal for those passionate about public service and societal impact.

• Culture: Professional and collaborative, emphasizing teamwork and public service, with a strong commitment to supporting road accident victims (Glassdoor: 3.7/5).
• Hours: Standard 9–5 for office-based roles like administration and legal; customer service positions offer flexible schedules to accommodate claimant needs.
• Benefits: Comprehensive package includes medical aid, pension contributions, a 13th cheque, and generous leave, significantly enhancing job satisfaction.
• Challenges: High workloads during peak claims periods, particularly post-holidays, can be demanding, as noted in employee reviews on Indeed.
• Work-Life Balance: RAF promotes balance through wellness programs and flexible policies, fostering employee well-being despite occasional high-pressure periods.

“Rewarding work helping accident victims, but the pace can be demanding.” – Claims Assessor, Indeed

Curious about other public sector careers? Explore our Rand Water Vacancies in South Africa 2025 guide.

Source: Glassdoor, Indeed

FAQs About RAF Careers

Common questions answered:

Source: Glassdoor

Final Tips for Getting Hired

Maximize your chances of landing a Road Accident Fund (RAF) role with these proven strategies tailored for public sector careers:

• Customized CV: Incorporate keywords like “claims processing,” “PFMA,” or “forensic investigation” to pass Applicant Tracking System (ATS) filters and impress hiring managers.
• Research RAF: Deeply understand RAF’s mission to support road accident victims and align your application with its values of empathy and public service.
• Prepare for Questions: Anticipate interview scenarios about empathy in claims handling, public finance knowledge, or teamwork in high-pressure settings to showcase your readiness.
• Apply Early: RAF vacancies often close within 7–14 days due to high demand, so submit your application promptly to stay competitive.
• Networking: Connect with RAF employees or industry professionals on LinkedIn to gain insider insights and secure referrals, boosting your application’s visibility.
• Professional Presentation: Dress in business formal attire for interviews and maintain clear, concise communication to demonstrate professionalism and confidence.

Need more application tips? Visit our Top Learnerships in South Africa 2025 guide for entry-level opportunities.

Source: Glassdoor