1) Who we are
“YourBestCV”, “we”, “us”, or “our” refers to the website located at yourbestcv.com and the services we provide, including our CV builder and related tools.
2) Information we collect
2.1 Information you provide
When you use the CV builder or contact us, you may provide information such as:
- Contact details (e.g., name, email address, phone number, location)
- CV content (e.g., work history, education, skills, certifications, summaries, achievements)
- Messages you send to us (e.g., support requests or feedback)
2.2 Automatically collected information
When you visit the site, we may automatically collect:
- Device and browser information (e.g., browser type, OS, language)
- Usage information (e.g., pages visited, time on site, clicks, referrer URL)
- Approximate location (e.g., country or region inferred from IP address)
- Cookies and similar technologies (see Section 6)
2.3 Analytics tools
We use analytics tools to understand site usage and improve performance. These tools may collect cookies and usage data. This may include services such as:
- Google Analytics (GA4)
- Ahrefs Analytics
3) How we use your information
We use information we collect to:
- Provide and operate the CV builder and related features
- Generate and export your CV documents (e.g., PDF)
- Improve templates, user experience, performance, and security
- Respond to support requests and communicate with you
- Monitor and prevent fraud, abuse, or technical issues
- Comply with legal obligations
4) Legal bases for processing (EEA/UK users)
If you are located in the EEA or UK, we rely on the following legal bases (where applicable):
- Performance of a contract (to provide the CV builder and exports)
- Legitimate interests (to improve, secure, and operate the service)
- Consent (for certain cookies/analytics where required)
- Legal obligation (where we must comply with law)
5) How we share your information
We may share your information in limited circumstances:
- Service providers that help us run the site (e.g., analytics providers, hosting providers). They may process data on our behalf under appropriate safeguards.
- Legal and safety reasons, if required by law or to protect rights, safety, and security.
- Business transfers if we are involved in a merger, acquisition, or asset sale (you will be notified if required).
We do not sell your personal information.
6) Cookies and similar technologies
We use cookies and similar technologies to operate the website and measure usage. Cookies can be “session” cookies (deleted when you close your browser) or “persistent” cookies (stored for longer).
You can control cookies through your browser settings. Note that disabling cookies may affect site functionality.
7) Data retention
We keep your information only as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. If you request deletion, we will delete or anonymize your data unless we must keep it for legal reasons.
8) Security
We use reasonable technical and organizational measures to protect your information. However, no website or system can be guaranteed 100% secure. Please use the service responsibly and avoid sharing sensitive information you do not want stored.
9) Your rights and choices
Depending on where you live, you may have rights such as:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data
- Objection to certain processing
- Restriction of processing
- Data portability
- Withdrawal of consent (where processing is based on consent)
To exercise these rights, contact us using the details in Section 12. We may need to verify your identity before fulfilling your request.
10) International data transfers
Your information may be processed in countries other than your own, depending on where our hosting or service providers operate. Where required, we use safeguards designed to protect your information.
11) Children's privacy
YourBestCV is not intended for children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us personal data, please contact us so we can delete it.
12) Contact us
If you have questions about this Privacy Policy or want to request access or deletion, contact us at:
Email: support@yourbestcv.com
13) Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Your continued use of the website after changes means you accept the updated policy.